This article will show you how to submit a date of birth or name change request for optimal resolution time.
- Subject Field: Information Update – Name
- List the following information in your email/request.
- Current Name on the account:
- New name:
- Date of Birth (Old & New):
- IMPORTANT: You will need to attach a piece of government ID with the old name and one with the new name (Driver’s license, marriage certificate, etc).
Subject: Information Update – Name Change
I recently got married and my last name has now changed. Please see necessary info below:
- Name on account: John Smith
- DOB on account: 02/12/1990
- New Name: John Wick
I have attached my marriage certificate with the new name.
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