General Troubleshooting

Chrome Reset

1. On your iPhone or iPad, open the Chrome app .
2. At the bottom, tap More .
3. Tap History  Clear browsing data.
4. Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
5. Tap Clear browsing data.

Microsoft Edge Reset

1. Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Privacy & services.

2. Under Clear browsing data, select Choose what to clear.

3. Select "Cached images and files" and "Cookies and other site data" check box and then select Clear.

Firefox Reset

1. Click the menu button  and select Settings.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data….

   

4. Remove the check mark in front of Cookies and Site Data.
   • For more information about managing site data, see Manage local site storage settings.
5. With Cached Web Content check marked, click the Clear button.
6. Wait a few seconds and your browser should be cleared!

Safari for Mac

1. Click the Safari menu, then Clear History...
2. In the Clear field choose All History
3. Click Clear History.

Safari for PC

1. Click on the Settings (Gear) icon in the upper right corner of the browser..
2. Click Reset Safari
3. Select the items you wish to clear. (It is recommended to check all items).
4. Click Reset.